About Us
With more than 60 years of collective experience in Supply Chain strategy, the consultants at Chainnovations are ready to transform your organization. We help large companies become more efficient and cost effective, improving speed to market, customer service and perhaps most importantly, bottom line ROI.
Our consultants work in a variety of industries including: Wireless, Industrial and Consumer Manufacturing, Retail Operations & Distribution, High Tech, Third Party Logistics, Health Care, Transportation, Aerospace/Defense Products & Services, Air Delivery & Freight Services, Pharmaceutical Manufacturing, Independent Oil & Gas, Food & Beverage, Government and Telecom.
Our firm can take on large, long-term projects, including those that require our consultants in your office every day. Our consultants will become part of your team and advocate for your business as if it was their own.
Irv Grossman is founder and managing partner of Chainnovations. Irv has over 25 years of industry and consulting experience in Operations Supply Chain Management, Logistics, Strategic Sourcing and Procurement, and Enterprise Transformation.
Prior to founding Chainnovations, Irv was Vice President of Supply Chain Operations for Cingular Wireless (now AT&T Mobility). At Cingular, Irv was the primary architect driving supply chain innovation, and developing a Supply Chain competency which did not exist prior to Cingular's formation. In addition, Irv also lead the multi-channel Retail Logistics and Warranty Service operations for Cingular. Irv’s consulting experience also includes a senior leadership role in Accenture’s Logistics Strategy Practice. Irv has authored numerous White Papers including a publication on the optimization of warranty service for wireless service carriers.
Irv received his Bachelor of Sciences in Business Logistics from Penn State and earned his Executive Masters of Business Administration at Northwestern University’s Kellogg School of Management.
Heather has over 12 years of operations and consulting experience in Supply Chain Strategy, Reverse Logistics, and Finance Operations. Heather has demonstrated expertise in driving process improvement, cost savings, and change management.
Prior to Chainnovations, Heather was the Director of Reverse Logistics at Cingular/AT&T Wireless. Heather established the strategy, set-up the organization and led the integration and management of two complex wireless carriers’ returns operations. In addition, Heather performed management roles in Strategy, Accounting, Process Risk Consulting and Assurance at aQuantive, Arthur Andersen, and KPMG.
Heather received her B.S in Accounting from the University of Washington. Heather is a C.P.A. in the State of Washington.
Jennifer has over 15 years of diverse industry and consulting experience in Supply Chain Strategy, Reverse Logistics, Distribution Design, Implementation and Change Management. She has a successful record of achievement in leading process improvement initiatives and managing large, complex projects.
Jennifer received her Bachelor of Sciences in Industrial Engineering from Georgia Tech.
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